Frequently Asked Questions
Everything you need to know about your Elwood order.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping within the continental U.S. typically takes 3-5 business days to arrive.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please visit our returns portal to start your request.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How should I care for my Elwood garments?
To maintain the quality of our premium fabrics, we recommend machine washing cold with like colors and tumble drying on low or hanging to dry.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible payment options via Afterpay and Klarna.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.